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| Account | Contact |  0151 7080766 (Trade 01904 670321)

Fair Trade, Eco and Ethical

Buying from Us

Is ordering from your website secure?

We do not take payment on our website. After placing your order you will be transferred to the website of our payment service provider PayPal or Sage Pay which are fully PCI DSS compliant.

 
How much is the delivery cost?

Within the UK:
For orders up to £30 - £4.99
For orders over £30 - delivery is FREE
Please note, delivery to UK Highlands & Islands may take slightly longer than to the rest of UK Mainland.

 
Can I have goods delivered outside the UK?

Unfortunately, due to the high carriage and duty charges post Brexit, we have temporarily suspended shipping overseas.

 
When will my goods arrive?

Your goods should arrive within 5-7 working days. Delivery may take slightly than longer than this during busy times, but we will do our best to despatch asap.
Delivery to UK Highlands & Islands may take slightly longer than to the rest of UK Mainland.
Our sales team will contact you if any products are out of stock.

 
What do I do if I am not happy with any goods?

We will accept return of goods in a re-saleable condition for credit if returned within 14 days. They must be well packed for return transit.
Return postage is to be paid by the buyer.
Non-Returnable Items: Please note, for hygiene reasons some items may not be returned unless faulty or damaged. This includes earrings, food items, drinking straws.
If you wish to return any goods, please contact our sales team who will give you delivery instructions.

 
What if my goods arrive damaged or errors on our part?

Please notify our sales team of any damaged goods or errors on our part within 14 days of receipt.